General Information
Practical Information
Performance times
Evening performances usually begin at 7:30pm, matinees at 3pm. Times may vary for certain performances, as mentioned under performance details. Performance times and venues are indicated on the tickets.
Access to the theatre and the house
Access to the house begins one hour before the performance and access to the auditorium starts 30 minutes before curtain time.
Late arrivals
Out of consideration for the audience and artists, access to the house after curtain time is only possible at the first break in performance and only to readily accessible seats. The performance is usually broadcast on closed-circuit video. No ticket reimbursement or exchange in case of late arrival.
Cloakroom
At the Grand Théâtre, cloakrooms are available at all seating levels (Fr. 2.-).
Opera glasses
Opera glasses on hire in the cloakroom (Fr. 5.-).
Seat boosters
Free in the cloakroom.
Telephones
All telephones must be switched off on entering the auditorium.
Surtitles
Performances are usually surtitled in English and French thanks to the generous support of the Fondation Hans Wilsdorf.
Recordings
It is forbidden to photograph, film or record performances. We reserve the right to prosecute offenders.
THIRTY MINUTES BEFORE CURTAIN TIME
30 minutes before the curtain time of each opera performance, a musicologist offers you clues to help you appreciate the show. The presentation takes place at the basement bar of the Grand Théâtre.
Bars
Bar service is available at the Grand Théâtre one hour before curtain time and during intermissions.
"HANDICAP & CULTURE" Measures
Surtitles
Performances are generally surtitled in English and French.
Magnetic loop for the hearing-impaired
An audio system for the hearing-impaired is available at the Grand Théâtre orchestra seats and first circle. Please set your hearing aids to position "T" when using the teleloop.
High quality stereo audio signal
The MobileConnect mobile app from Sennheiser (download at the links below), allows you to listen to live performance through your personal earphones in high quality audio. To do this, simply connect to the MobileConnect Wi-Fi network, launch the app and select AUDIO GTG.
Download the app for Apple devices
Download
Download the app for Android devices
Download
The Grand Théâtre thanks the Direction du patrimoine bâti (DPBA).
Access for the mobility impaired
A limited number of wheelchair seats are available at the Grand Théâtre. Patrons requiring such seats are kindly asked to specify this upon booking. In the Grand Théâtre, access is by the elevator on rue Diday.
Audio description for the blind or visually impaired (in French)
Available at the Opéra des Nations and at the Grand Théâtre, this system allows blind or visually impaired people to follow the performance based on an audio description of the visual elements. The script is cued between dialogues or important musical moments in order not to affect the enjoyment of the work.
For the 2017-2018 Season, this system will be available Fantasio on Saturday, 18 November 2017 at 7:30PM and Sunday, 19 November 2017 at 3PM, as well as for Don Giovanni on Friday, 15 June 2018 at 7:30PM and Sunday, 17 June 2018 at 3PM.
For the 2018-2019 Season, this system will be available for Carmen on Wednesday, 26 September and Thursday, 27 September 2018, as well as for Un ballo in maschera on Wednesday, 19 June and Saturday, 22 June 2019.
The "audio description" logo is featured in our season house programme and on our dedicated web pages.